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Privacy Policy

The sports coaching program that helps today's children become confident adults

Overview

We regard your privacy as important and will ensure that any personal information that you provide us with will only be used in accordance with the Data Protection Act 1998.
All references to ‘our’, ‘us’, ‘we’ or ‘business’ within this policy and within the opt-in notice are deemed to refer to Enjoy-a-Ball Head Office and Licensed Franchises.
This privacy policy sets out how we use and protect any information that you give when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page so you should check in from time to time to ensure that you are happy with any changes.
Enjoy-a-Ball (UK) Ltd is registered with the ICO – https://ico.org.uk/ under registration reference Z2994200

What we collect

We may collect the following information:

  • name

  • contact information including email address

  • demographic information such as address and postcode

  • other information relevant to customer surveys and/or offers

For the list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We do not store any personal information about individuals who visit this website except where contact information is provided or you use one of our online services. Any information that you provide will only be used for the reasons specified, including but not limited to, keeping you updated with details of courses, clubs and services that may be of interest to you.  We may contact you by post, telephone or email unless you have indicated otherwise to us.
We will never share this information with third parties. We will only disclose your information to other parties in the following circumstances:

  • Where we are legally obliged to do so e.g. to law enforcement and regulatory authorities

  • Where there is a duty in the public interest

  • Where disclosure is necessary to protect our interest

  • Where you give us specific permission to do so

You can request a copy of the information that we hold about you at any time and a small fee may be payable. If you think any information we hold about you is incorrect you should notify the Data Protection Officer at office.team@enjoy-a-ball.com. Any information which is wrong will be corrected as soon as possible. We strive to protect the security of information which you have provided and will use appropriate security measures to safeguard such data.

List of cookies we collect

A cookie is a small text file that we store on your device. Our website uses cookies to distinguish from other users of our website. Cookies also provide us with information about how this website is used so we can keep it is as up to date, relevant and error-free as possible. Further information about the types of cookies that may be used on this website is set out in the table below.

  • Strictly necessary cookies – these are cookies that are essential to the operation of our website

  • Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors to our website.

  • Functionality cookies – These cookies are used to recognise you when you return to our website.

  • Targeting Cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed.

3rd Party cookies used by enjoy-a-ball.com

  • Facebook

  • Twitter

  • YouTube

  • Google Analytics

How do I opt out of cookies?

You can manage the cookies that you allow on your computer through the internet browser that you use. You can also ask to be alerted every time a cookie is offered. There are instructions on how to manage your cookies using the most popular internet browsers below:

Find out which internet browser you use

  • On a PC: click on ‘Help’ at the top of your browser window and select ‘About’

  • On an Apple Mac: click on the Apple menu and select ‘About’ (make sure the browser is open)

Opting out of cookies in Internet Explorer

Internet Explorer allows you to select the level of cookie filter on the basis of the source of the cookie and whether the source has a privacy policy.

  • Choose ‘Tools’

  • Click on ‘Internet Options’

  • Click the ‘Privacy’ tab

  • Move the slider to choose your settings

  • For more detailed privacy settings click on ‘Advanced’

Opting out of cookies in Safari

  • Choose ‘Preferences’ from Safari menu

  • Select ‘Security’

  • Cookie settings are shown

  • Choose your settings

Opting out of cookies in Google Chrome

As a default, Google Chrome allows all cookies. You can manage the behaviour of first-party and third-party cookies or even block them completely.

  • Click on the ‘Tools’ menu

  • Select ‘Options’

  • Click the ‘Under the Bonnet’ tab

  • Find the ‘Privacy’ section

  • Click ‘Content settings’

  • Click the ‘Cookie settings’ tab and choose your settings

Opting out of cookies in Mozilla Firefox

You can configure which sites are allowed to set cookies, how long to keep them for, and view and manage your existing cookies.

  • Click on ‘Menu’, then ‘Options’

  • Select ‘Privacy’, select ‘Cookies’. Select ‘Cookies’ and choose your settings